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Keeping the human touch alive in a digital world
As machine learning and AI gain momentum, retaining human interaction is more important than ever.
Smart Ecommerce
Analyze conversion rates, see the best traffic sources and be on top of your campaigns in real time.
Smart Support
Improve customer service and satisfaction, with Live Session View and Remote Visual Support.
Smart UX
View pixel-perfect screen recordings, truly understand user behavior, and quickly enhance the UX of your website.
All in one place - Not all over the place
Live Session Replay
Watch sessions in real time as they occur with no latency, and engage seamlessly with your visitors.
Always-on Session Record
WebRTSI securely records and stores all visitor journeys for as long as required.
Proactive Chat
Chat with your visitors as you watch their screen in real time
Co-Browsing
Share navigation, provide superior support and create immersive online experiences with secure cobrowsing
AI analytics & insight
Conversion rates and funnels, analytics and insights, all powered by our innovative AI engine.
Automatic event tracking
Everything is automatically tracked with no code needed.
Enhance user experience
Effortlessly understand and enhance user experience, using AI-driven analytics and seamless customer journey visualization
Remote Desktop Support
Instant and secure Remote Desktop Support, done automatically through your website.
Advanced funnels
You can filter events based on events, actions or pages viewed, organic or paid traffic, and by almost anything you can imagine.
Click Fraud Prevention
Automatically block robots and competitors who click on your PPC advertising campaigns.
Struggling User Detection
AI-powered recognition of struggling users, offering help at the right moment.
Integrated Video Calls
Deliver maximum confidence with integrated video calls, at exactly the right moment - automatically.
Our recent blog posts
Reading Time: 5 minutes
7 Ways to Combat Friendly Fraud
A form of cyber shoplifting, you must stay proactive if you want to prevent friendly fraud.
WebRTSI on June 11, 2021
Reading Time: 4 minutes
Proactive chat; the do’s and don’t’s
Use proactive chat strategically to greatly increase your customer engagement